N(i)² launches the Operations & Service Delivery Platform for Service Providers Company addresses challenges faced by Service Providers in accelerating time-to-market and diversifying their service offering
Montréal (Québec), Canada - November 30th 2009 - N(i)2, a provider of IT Infrastructure Resource Management Software is pleased to announce the availability of its new solution, the N(i)2 Operations & Service Delivery Platform for Service Providers. The N(i)2 Operations and Service Delivery Platform (OSDP) is the next-generation software that integrates service operation and delivery functions by enabling the inventory, creation, provisioning and management of organizations’ infrastructure equipment, technologies, and services across multiple domains.
“New market opportunities are transforming Service Providers’ operations. Services such as Cloud Computing, Colocation, and High Bandwidth Connectivity require the convergence of traditionally siloed domains such as IT, Network and Facilities Management”, says Ken Ballou, VP of World Wide Sales and Business Development at N(i)2. “Service Providers must rethink their infrastructure mode of operation to meet these new complexities, increase their margins, all while keeping the competition at bay. N(i)2 enables Service Providers to manage, in one environment, multi-domain configurations so they can deliver seamlessly integrated services to their customers”, ads Ballou.
The N(i)2 OSDP combines the power of Configuration, Design, Discovery and Management capabilities. At the infrastructure level, the N(i)2 OSDP allows the virtualization of every physical infrastructure equipment, as well as the design of logical configurations across any domain in order to model, plan and optimize asset utilization across the entire inventory. What makes the N(i)2 OSDP distinct and innovative, is it then enables Service Providers to accelerate provisioning by providing an abstraction level of Technical Services. It presents individual or grouped infrastructure assets as reusable service components, which are maintained in Services Catalogs and Provisioning templates. This serves to dramatically accelerate the time-to-market of new services through automated Products and Service Portfolios.
The N(i)2 OSDP delivers comprehensive visibility so Service Providers can look at and manage their infrastructure through multiple panes of glass-across domains and technologies, and from business and technical layers-so they can implement a competitive “Anything as a Service” model: any service, anytime, anywhere, to any device over any network. N(i)2 has proven to be instrumental in consolidating, streamlining and evolving to a service-oriented infrastructure management.
“The N(i)2 OSDP is a foundational technology that enables Service Providers to monetize every resource of their complex and distributed infrastructure. This solution is compelling, scalable, and cost-effective and taps into Service Providers’ business reality and challenges-increase revenue, but not the cost”, says Ballou.
The N(i)2 OSDP is designed to support Service Providers in selling, delivering, and billing for new services faster and more cost-effectively. It accelerates the provisioning and improves the quality of service with capabilities that include operational workflows, configuration and deployment procedure templates, ensuring consistency and high quality of experience for the customer. While planning for these new services, N(i)2 also supports operational staff in taking faster decisions by conveying what infrastructure resources they have available, and by allowing them to make impact assessments on these resources.
About N(i)2 N(i)2 is an emerging technology company that develops IT Infrastructure Resource Management software with focus on the increasingly crucial area of data centers. N(i)² bridges the gap between Facilities Management, Network Resource Management, and ITSM by bringing together Configuration, Design, Modeling, Discovery, and Management capabilities into one software suite. N(i)²’s worldwide clientele relies on its software to gain visibility on complex IT resources, build cost-saving strategies and better leverage their existing IT investments to drive business. Its scalable, flexible solutions have a proven track record of success for organizations specializing in such areas as: finance and banking, public services, telecom, online services, managed services, and pharmaceutical. For more information, please visit www.ni2.com
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For more information on N(i)², please e-mail: information@ni2.com
