But whether enterprise customers are planning for major transformation, or service providers building new infrastructure capacity to meet this market demand, all face common pitfalls. These pitfalls often result in very costly delays, overspending, service disruption, lost revenues, and in many cases, missed opportunities.
The current state of the economy, globalization and the Cloud venue have put unprecedented pressure on IT organizations to transform their infrastructure in order to reduce CapEx, optimize operations and rationalize IT resources.
Emerging players of this market transformation are system integrators and service providers. This market is becoming the largest segment of the overall IT services opportunity.
Failure to establish an inventory of highly
complex and dynamic IT environments
Poor planning of massive transformation;
lack of expertise, processes and proper
Unable to holistically manage services and
infrastructure resources across the IT,
Network, Facilities & Cloud domains
As a result, the company developed, and now markets a mature, cross-domain Service Management software designed to proactively manage the service and infrastructure lifecycles for IT, Networks, Facilities and Cloud domains from a single and common operating platform.
Ni²s unique software provides service providers comprehensive visibility and control over complex infrastructure resources and the services they deliver.
Customers, such as Taleo, Bell, Thales, LightEdge, TDF and many more, have demonstrated results in cost reduction, operational performance and increased business agility.