Montréal (Canada), October 30th 2018 – Ni2, a leading provider of Services and Operations Management software, today introduced Data Center Infrastructure & Service Management (DCISM) solution enabling greater colocation capabilities by further monetizing infrastructure investments and accelerating their O2C cycle. This unique offering was designed from the start with next generation colocation service providers in mind, making sure that operators are able to manage all their resources and their entire service lifecycle management on one integrated software platform.
In addition to providing the full spectrum of DCIM capabilities, Ni2 DCISM technology helps monetize infrastructure investments by facilitating customer onboarding and optimizing and automating service fulfillment processes. This new solution offers capabilities developed to help operators manage customer orders, service fulfillment, service support and design new service capacity. It provides complete visibility on how all resources are being utilized and how they make up the services being delivered to customers.
In addition, Ni2 innovative software allows data centers to remain competitive by gaining visibility and control over their digital infrastructure, and delivering enhanced customer experience. By facilitating customer onboarding, implementing service fulfillment repeatability, increasing service uptime and optimizing capacity, data centers are ultimately able to accelerate their order to cash cycle and increase their profitability. They can run more efficiently and grow faster as they prepare for new technologies, such as the IoT and Big Data.
“Colocation management currently requires multiple systems to handle Infrastructure Management (DCIM), Service Support (ITSM), Service Fulfillment and other core functions, but we’re changing that by offering an holistic management platform that let you reap the benefit of 360 degree analytics and dashboards and pave the way for a true unified customer experience.” said Toufik Abdallah, Chief Product Officer, Ni2. “Ultimately, we aim to make it easier and more profitable for data center service providers to obtain a fully integrated infrastructure and service management system that delivers far more value than multi-vendor approaches.”
Ni2 DCISM solution will be on display at the DCD > Colo+Cloud in Dallas and at the DCD > London. Ni2 invites those attending to visit booth #31 and #5, respectively, to learn more about all the company’s latest innovations.
Find out more about the unique features of Ni2 DCISM solution in this quick video.
Ni2 develops and markets Services and Operations Management software that enables service providers to monetize their digital infrastructure and cost-effectively address new market demands. Ni2 offers an open software platform and business applications that allow service providers to share service and resource inventory that provides 360o visibility across technological and organisational silos. Combined with the company’s responsive service approach, Ni2 helps its customers gain business agility by unifying and streamlining their operational processes and accelerating service delivery.