As Network services become increasingly more complex, customers expect more in terms of speed, performance and reliability. Network operators should rely on a Trouble Ticketing solution that provides them with agility and efficiency required for optimal response time and meeting the most demanding SLA.
Ni2’s Ecosys is the evolution of the existing Ni2 platform and sets a the foundation to reach a state of an autonomous, zero-touch provisioning. Ni2 has designed a new generation architectural software to address the technological requirements of service providers so they can evolve towards a state of self-healing, self-diagnostic, and auto-corrective infrastructure management.
Network Operators are the foundation of the Digital Transformation. Yet, as they scale operations to meet the growing demand for high-speed broadband and new technologies, their incremental costs are impacting their margins. Human-processed service delivery is no longer viable option, either from customer value, nor revenue.