Service Fulfillment2018-10-10T18:41:44+00:00
Ni2 Solution

Pathway to Zero Touch Provisioning

Accelerate time-to-market of traditional and new generation services with agile and automated fulfillment capabilities. Ni2 delivers insightful service decomposition, complete with schematic views, resulting in unprecedented visibility on all network, data center and digital services—their data, attributes and their dependencies— allowing for more efficient planning and design, service fulfillment, and assurance processes required of today’s leading service providers.

Ni2 Fulfillment interfaces with business and operations systems data to provide the most efficient service design, ordering and provisioning. It integrates as well with customers facing systems for enhanced customer experience.  

Screen Fulfillment
Ni2 Solution

Open Technology for Ultimate Agility

Build services from pre-defined components and attributes managed in the Ni2 service catalog and automate their delivery with catalog-driven orchestration. Open and technology-agnostic complete with APIs, Ni2 Service Fulfillment easily interfaces with 3rd party systems and allows for extended service fulfillment choreography for perfect alignment of resources, processes and timelines.

Ni2 delivers complete flexibility and agility that enables service providers to design their own processes and workflows, in order to accelerate time to market and differentiate their offer with new services.

Ni2 Solution

Open Technology for Ultimate Agility

Build services from pre-defined components and attributes managed in the Ni2 service catalog and automate their delivery with catalog-driven orchestration. Open and technology-agnostic complete with APIs, Ni2 Service Fulfillment easily interfaces with 3rd party systems and allows for extended service fulfillment choreography for perfect alignment of resources, processes and timelines.

Ni2 delivers complete flexibility and agility that enables service providers to design their own processes and workflows, in order to accelerate time to market and differentiate their offer with new services.

Screen Fulfillment
Ni2 Solution

The Ni2 Platform

All Ni2 Solutions are powered by EcosysTM, an open, microservices based technology platform designed to deploy– and reap the benefits– of a real-time, dynamic and automated service-oriented infrastructure. Ecosys is a collaborative platform that delivers all message-based and event sourcing capabilities.

Approach
Ni2 Solution

The Ni2 Platform

All Ni2 Solutions are powered by EcosysTM, an open, microservices based technology platform designed to deploy– and reap the benefits– of a real-time, dynamic and automated service-oriented infrastructure. Ecosys is a collaborative platform that delivers all message-based and event sourcing capabilities.

Approach
Ni2 Solution

Ni2 Service Fulfillment Main Components

Service Fulfillment Service Catalogs

Service Catalogs

Design current and new digital services based on optimal and standardized specifications and eligibility to automate the end-to-end service fulfillment and assurance processes. Ni2 Catalogs are the foundation to provisioning automation resulting in the highest service reliability and ROI.  

  • Open source of data related to service eligibility data and attributes

  • Comprehensive views of service decomposition providing business and operational insights

  • Easy synchronization with 3rd party product catalogs

Order Management

Streamline and automate end-to-end service order management for the fulfillment of all services by creating, modifying or upgrading services. Manage service orders during the fulfillment process, through the steps of availability checking, reservation and finally provisioning and activation services including the underlying resources.

  • Order Lifecycle management

  • Order handlers, contacts, requester…

  • Easy integration with CRM for optimal customer experience

Screen Order Management
Screen Provisioning Management

Provisioning Management

Orchestrate provisioning of new services through procedures, stakeholders, and tasks. Optimize and control costs, reducing errors, enforcing governance and respecting due dates.

  • Workflow driven provisioning plan templates

  • Rule based automatic selection of procedure

  • Automatic update of the service/resource inventory

Ni2 Solution

Ni2 Service Fulfillment Main Components

Screen Service Catalogs

Service Catalogs

Design current and new digital services based on optimal and standardized specifications and eligibility to automate the end-to-end service fulfillment and assurance processes. Ni2 Catalogs are the foundation to provisioning automation resulting in the highest service reliability and ROI.  

  • Open source of data related to service eligibility data and attributes

  • Comprehensive views of service decomposition proving business and operation insights

  • Easy synchronization with 3rd party product catalogs

Screen Order Management

Order Management

Streamline and automate end-to-end service order management for the fulfillment of all services by creating, modifying or upgrading services. Manage service orders during the fulfillment process, through the steps of availability checking, reservation and finally provisioning and activation services including the underlying resources.

  • Order Lifecycle management

  • Order handlers, contacts, requester…

  • Easy integration with CRM for optimal customer experience

Screen Provisioning Management

Provisioning Management

Orchestrate provisioning of new services through procedures, stakeholders, and tasks. Optimize and control costs, reducing errors, enforcing governance and respecting due dates.

  • Workflow driven provisioning plan templates

  • Rule based automatic selection of procedure

  • Automatic update of the service/resource inventory

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