Ni2 Collaborates with CSPs and Industry Leaders to Boost Profitability of Enterprise Connectivity Services with AI-Driven Quoting Automation
Bangkok, Thailand – November 6, 2024 – Ni2, a global innovator in OSS solutions, proudly announces its role in The Big Deal Catalyst project at TM Forum’s Innovate Asia 2024. This ambitious initiative, developed in collaboration with champion CSPs and technology leaders, aims to automate and streamline enterprise connectivity services for Communication Service Providers (CSPs), enhancing quoting accuracy, accelerating service delivery, and increasing profitability.
CSPs face significant challenges in delivering customized connectivity solutions that meet diverse enterprise requirements for bandwidth, security, and integration. The Big Deal Catalyst project addresses these hurdles, providing CSPs enhanced margin clarity and reducing quoting time by leveraging a standardized, automated framework. This framework combines TM Forum Open APIs, AI-driven insights, and advanced catalog management to simplify and optimize CSP quoting and billing.
With project Champions including Aussie Broadband, BT Group, PLDT, Smart, Unitel, Zain, and technology leaders such as CSG and 6D Technologies, Ni2 brings its expertise in unified inventory management to the project. “The Big Deal Catalyst will deliver a blueprint for CSPs to automate large enterprise deals, reduce manual interventions, and increase profitability,” said Toni Arcuri, CTO of Ni2. “AI and advanced automation allow CSPs to improve efficiency and enhance the customer experience with fewer touchpoints.”
The Big Deal Catalyst project introduces breakthrough capabilities for CSPs, including:
- Telco-Focused Catalog: Enables CSPs to model and automate complex configurations within a TMF-compliant catalog, streamlining enterprise connectivity offers.
- AI-Driven Contract and Process Support: Generative AI assists in drafting contracts and evaluating commercial considerations, reducing cycle times and increasing accuracy.
- Proactive Insights and Change Management: AI predicts potential issues, timelines, and rework needs, helping CSPs manage orders more effectively and minimize revenue leakage.
- Open Integration: Supports seamless integration with CSPs’ preferred ecosystem for sales, customer, operations, and partner interactions.
- Automated SLA and Billing Adjustments: Integrates SLA provisions directly into billing, automating discounts or penalties based on SLA performance.
Ni2’s Unified Inventory Management System plays a critical role, acting as a Digital Twin of CSP infrastructure with real-time visibility into physical and logical network resources. Arcuri adds, “Our system provides CSPs with an intelligent view of infrastructure capacity, supporting real-time service eligibility checks and dynamic inventory updates, enabling efficient service orders.”
Key contributions of Ni2’s Unified Inventory include:
- TMF673 Address Validation: Ensures accurate location validation
- TMF645 Service Qualification: Service eligibility and capacity assessments during the quoting process
This integration is enabled by Yupiik’s Meecrogate API Gateway, which exposes TMF-compliant APIs on Ni2’s architecture, allowing CSPs to meet complex enterprise demands with precision, agility, and transparency.
About Ni2
Ni2 develops and markets OSS solutions that help CSPs plan, sell, deliver, and support business-critical services by enabling digital modeling of their entire infrastructure. This digital twin approach allows CSPs to manage resources such as fiber networks, towers, satellites, subsea cabling, and data centers with unparalleled efficiency. Ni2’s open, scalable architecture facilitates seamless integration with existing B/OSS solutions, empowering CSPs to operationalize and monetize their infrastructure in the digital economy.
About Meecrogate
Meecrogate is a SaaS-based, cloud-native API gateway with advanced security policies. This no-code solution enables organizations to quickly create, secure, and deploy synchronous or asynchronous APIs that integrate diverse data models and APIs with ease.