Revenue Assurance
Improve quoting and enhance customer-sales interaction
- Respond quickly to customer service requests by leveraging accurate network data.
- Remain competitive by ensuring proper costing and not overpricing services.
Ni2 Solution Features
- Validation of service eligibility & feasibility information
- Location of resources
- Proximity to the network (on/off/near net)
- Capacity information (available connections , bandwidth, etc.)
Service Fulfillment
Accelerate service delivery by automated network design and orchestrated workflows
- Accelerate Order to Cash process and shorten billing cycle.
- Consistently deliver services on time and on budget, while optimizing network costs.
Ni2 Solution Features
- Policy and catalog driven automation
- Workflow driven orchestration
- Identify services routed through leased and owned assets
Service Assurance
Increase NOC operational efficiency, and enhance customer experience
- Reduce effort to quickly identify common points of failure
- Faster resolution of service and customer incidents
- Avoid costly SLA breaches
- Provide customers timely and accurate updates
Ni2 Solution Features
- Perform rapid Root Cause Analysis
- Easily customize Fault/Triage process
- Perform Service Impact Analysis while carrying out routine maintenance or dealing with major outrages.